Nerds On Site Client Reviews

4.83 average rating based on 107,909 reviews.


5 star
100,173 (92.83%)
4 star
5,861 (5.43%)
3 star
353 (0.33%)
2 star
486 (0.45%)
1 star
549 (0.51%)
0 star
487 (0.45%)

Ken B. London, ON, Canada

Dec 12, 2025

Luis was excellent and very knowledgeable

Highly recommend Luis

Mark B. Calgary, AB, Canada

Dec 12, 2025

First of all, you kept appointments on time, a rare quality these days. Zazi excelled in both knowledge and execution. A problem I had struggled with for hours, he fixed in under 5 minutes. That’s what you hope can do for you. Thanks.

No issues.

Merry Christmas

Wilma M. Nepean, ON, Canada

Dec 12, 2025

Mark is always ready to help me when I'm unsure as to what to do!

Mary M. Innisfail, AB, Canada

Dec 11, 2025

Gene Thomas was professional and friendly.

Jennifer W. Punta Gorda - Charlotte, FL, United States

Dec 11, 2025

Paul had been great!

Michelle S. Brooklyn, Brooklyn Square, GA, South Africa

Dec 11, 2025

Stefan was extremely knowledgeable, approciable and professional. He managed to fix all our connectivity issues. We were very satisfied.

Patrica R. London, ON, Canada

Dec 11, 2025

Randall made this experience friendly and informative. Displayed great patience with a senior who is not always too sure what she is doing on her PC.

Brenda R. St Clements, ON, Canada

Dec 11, 2025

I have used Sylvester's knowledge a number of times and when in need, he's my go to nerd. He shows great patience with me when I don't understand something. I will happily call on him again when I need to.

Robert W. Arnprior, ON, Canada

Dec 10, 2025

Very prompt service & easy to understand.

Kerri C. AIRDRIE, AB, Canada

Dec 10, 2025

Randall was great, very informative.

You need to add more techs to the Calgary service area.

Scott D. - Food operations/restaurants (SOHO) Gloucester, ON, Canada

Dec 12, 2025

Fast, Friendly and Professional service - Thanks Paul!

Mandy W. Johannesburg, GA, South Africa

Dec 12, 2025

Luan sorted my Outlook issues out well and then some. Very pleased with all his efforts.

Colette D. London, ON, Canada

Dec 12, 2025

Luis was amazing! I couldn't have asked for anyone more professional, knowledgeable and personable! Thank you!

Not at all!

I would highly recommend Luis and NerdsOnSite to anyone! Amazing experience! I would call again! Thank you!!

Eric D. Montreal, QC, Canada

Dec 11, 2025

Competent computer guy, who explained well what he was doing. Clear on what he had not been able to fix.

Walter M. Kelowna, BC, Canada

Dec 11, 2025

Michael was fantastic - so patient and competent

Fanie B. - Other (SOHO) Glenstantia, Constantia Park, GA, South Africa

Dec 11, 2025

Service very good.

Keep up the good work.

Matthew T. Abbotsford, BC, Canada

Dec 11, 2025

I found your service to be excellent! First of all, having concern over the loss of not only my computer, but valuable personal data, including photographs and records, I was pleasantly surprised at the speed with which you were able to have a technician attend. In fact, your technician was able to arrive at my home later the same day after my call and immediately began troubleshooting the issues. He had to run out and purchase a card reader for the SSD and returned to check the data. He was able to verify that the data had been preserved and could be saved, which was excellent news. After establishing that windows appear to have become corrupted as a result of a recent Windows update, he recognized that it would have to be reinstalled. He also identified the fact that it would take several hours to copy the material from my SSD to a portable hard drive to save. As a result, I suggested that rather than leaving his computer running at my home he could take both the hard drive and computer offsite to manage that issue. He called me the following day reporting that he had successfully preserved the data and that he had in fact also successfully reinstalled windows, and my computer was ready to return. He dropped it off for me the following day and although I’ve yet to have a chance to boot it up, I have to say that I was very impressed by the quick response, the technician is expertise, and the rapid turnaround time in having the repairs completed.

Your technician, Jaber, was great to deal with, very professional, and very knowledgeable. He took the time to explain the results of his troubleshooting process and then explain what the solutions might be and how long they would take to complete. I was very pleased with his service!

Randy T. EDMONTON, AB, Canada

Dec 11, 2025

He managed his schedule to be at our home the day after we called. We had a slideshow presentation and Perry was able to help us get the systems connected and software updated to accommodate us in time for our dinner party. Great service again Perry!

We continue to recommend the Nerds!

Donald R. London, ON, Canada

Dec 10, 2025

Luis found and fixed my problem very quickly and informed me what he did to get my computer working as well as updating some outdated programs to make my computer working and showed me what I did to cause to problem and enabled it to close down Also showed me how to print from my new IPad

Would recommend Nerds on Site for anyone with computer problems

Trevor O. St. albert, AB, Canada

Dec 10, 2025

Fantastic service.

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