Nerds On Site Client Reviews

4.83 average rating based on 108,540 reviews.


5 star
100,774 (92.85%)
4 star
5,879 (5.42%)
3 star
356 (0.33%)
2 star
489 (0.45%)
1 star
553 (0.51%)
0 star
489 (0.45%)

Steve K. - Accountant (Corporate) Lethbridge, AB, Canada

Mar 25, 2026

I've worked with Nerds in the past when they built my office computer, which ran reliably for over eight years. Recently, the system began to slow down and caused some issues, so I booked an appointment with Steven. He quickly diagnosed the problem and resolved it by upgrading a secondary hard drive. He also ensured my new system was properly connected to my equipment, allowing me to continue working without any downtime. I couldn't be happier with the service and support I received.

Satisfaction all around,

Because of the great service I have recieved fro Steven, I have an appointment for my home to set me up with a NAS system to back up personal images and files. Looking forward to working with Steven again.

Tine E. Pretoria, GA, South Africa

Mar 25, 2026

Stefan was great. He fetched my laptop from home after 7pm on a Sunday night! He really went the extra mile.

Gabe V. - Healthcare (SOHO) Cambridge, ON, Canada

Mar 25, 2026

No complaints... came very fast and solved problem very fast

Mike T. Johannesburg, Craighall, GA, South Africa

Mar 24, 2026

A prompt response and valuable guidance and expertise from Jeyson in resolving the technical queries on the devices.

None...for now

Phyllis G. Halifax, NS, Canada

Mar 24, 2026

Found problems I wasn't aware of!!!

Michael was great, as always. Helped me even in his off time!

June R. Greely, ON, Canada

Mar 23, 2026

Robert always gives us the best service. He is a wealth of knowledge for those of us who have a hard time with new technology. His patience and understanding are greatly appreciated. Thank you Robert.

Tony W. Edmonton, AB, Canada

Mar 23, 2026

Great service, loads of knowledge, great advice.

Arnold S. KELOWNA, BC, Canada

Mar 23, 2026

Michael handled my issue in a very professional way to my complete satisfaction. He will be our 'go to person' if the need arises.

Good service, thank you.

Cathy S. - Manufacturing (SOHO) Puslinch, ON, Canada

Mar 23, 2026

Henry is great! Followed up and very knowledgeable.

Susan S. Portugal Cove-St. Philips, NL, Canada

Mar 22, 2026

He didn't stop working until he found and solved the problem. That took 4 hours,,,after normal working hours and through his supper hour.

Anjoh P. Johannesburg, Bedfordpark, GA, South Africa

Mar 25, 2026

Professional

Jankees S. - Retail (SOHO) Johannesburg, Craighall Park, GA, South Africa

Mar 25, 2026

Very clear answers, which could be understood by some one from a time period BC

Doug R. Lethbridge, AB, Canada

Mar 25, 2026

Very prompt and courteous service, up front with all the plans to recover my PC and costs before we even started. I'm very happy with the service I received from Jens and it's nice to know that I now have a trusted tech here in Lethbridge should my PC decide to challenge me again.

Carrie E. - Financial Institutions (SOHO) London, ON, Canada

Mar 24, 2026

Horatio was extremely helpful and a pleasure to work with on my issues

I will highly recommend Horatio as my technician of preference within my business and personal circles. thanks Horatio

Maurice S. Burlington, ON, Canada

Mar 24, 2026

quick response. Bob was helpful and explained what he was dioing and why.

Terry D. Fort Macleod, AB, Canada

Mar 23, 2026

Excellent service.

Bob W. LEDUC, AB, Canada

Mar 23, 2026

My experience was fantastic.There were some issues with 2 new laptops and Microsoft.The issues were delt with consistantly over a few days.Bern had not quit dealing with the problems until the computer and my phone were working as they should.I would recommend these people for any of your computer needs.I am over 60 and some of this technical stuff is over my head.Thanks a whole lot for your help and patience.

Yvonne B. - Accountant (SOHO) Manotick, ON, Canada

Mar 23, 2026

Paul was great, he was like a dog with a bone in trying to decifer what the issue was with my PC. Very helpful with suggestions as well as follow up!

Brenda C. Port Stanley, ON, Canada

Mar 23, 2026

He listened to my special needs and answered all my questions giving me information I could understand.

Bob V. Dorchester, ON, Canada

Mar 22, 2026

Knowledgeable

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