Luis is fantastic....This is the second time we have had him help our family. He explains everything that needs to be done and follows through quickly and efficiently. He is good about giving suggestions like, " Your passwords are too easily hacked" and then explains how hackers use programs to figure out what you use for passwords. He reassures you that problems can be solved and is willing to help you learn more about your computer. I would highly recommend Nerds On Site!

Professional, helpful, patient

I phoned Geek Squad as I've enlisted their extra few times in the past. It seemed that their momentum was in the negative with a focus on getting potential projects brought into their service center as apposed to in home services. They said the quickest they could get someone on site would be over a week away. I phoned Nerds on Site- their whole communication was that of a company that wanted to get me and my computer problems solved. They asked my address- I told them - they had Randall who apparently was somewhere close, phone me. Randall made room for me within about four hours - came to my place of business- and solved my problems. He then made a suggestion to protect my files in the future-executed the suggestion and away he went. Everything looked after and I could continue with production. Service and skill could not have been better.

He was respectful ,had good understanding of our problems ,communicated well ,and solved our issues. He took time to ask us about any other needs thereby instilling confidence in his skills. I would use your service again and have already recommended him to friends. Thank you for your quick service.

All good.

You did great. He arrived at Amica to my room and introduced himself and I had no trouble communicating with him. Very personable and friendly . I relaxed immediately and felt very comfortable with him. As I explained my situation he listened quietly and we discussed what needed to happen. He answered all my questions in a manner that I could understand and appreciate how I could use them. The last few months of my life have been very stressful and he alleviated much of that stress. He is very easy to talk to and ask questions. So I asked a lot and he change numerous looks in the email system that just made it much more easy to understand what I was looking at. For example, he added the day that the email was delivered not just the date. He was also very patient with some of the customers he had to talk to and we ended up getting all the changes we needed for me to be operational.

Also was wonderful to meet and great to know where he is and I can contact him again.

Flix is a stellar employee that anyone would enjoy meeting and be totally satisfied with their end product. He presents himself as very approachable and confident. I really appreciated that as IT is not an area that I have really progressed in over my working life. I do what I need to complete my work. So for me, am not afraid to ask him any questions.

Thank you Brad for a wonderful service! You knowledge and skills are invaluable.

We had Randall Hall a long time and are always satisfied with his service . Maria and Roland Stadler

Francis was excellent and really helped us out a lot! We really appreciate his expertise and knowledge!

Robert has been our Nerd for years. He is also a friendly guy who comes to our home once a year to service our PC and advise us on any cell phone problems. We had lunch together. He is excellent value for money.

No. We're good.

Thank you for great service Randall. John and Roberta Young

worked with us to get our system back up and running

Randall Hall was great and allowed us to understand future risks and let us know he is always available allowing us a piece of mind.

Best

I love that pc

Luis is fast and had my computer system working within a half hour.

Everything that he advised me and we agreed to do, gave us the results that we both expected. My laptop is now starting fast and no delays in the printing process, a truly fantastic experience.

With this superb experience I will certainly use Nerds On Site again if and when the need arises, especially the one who assisted me so well.

All went well

Great service

Very knowledgeable

A little expensive for a pensioner but reliable

Textbook example of professional service

Perfect 10

Yes. Dave Dittmer is wonderful at explaining everything thoroughly. I wouldn't want anyone else. He helps me understand, which I have difficulty in technology. I am old school and still learning. That is why I call Dave to come and help, when I need it. Dave is so knowledgeable, no matter what product you have. He is the best!

My Nerd is beyond the best. He is always prompt and fixes the issues within a timely manner and recommends possible additions I may need. Love my Nerd ❤️

I am very pleased with the great service provided by Randall here today. He was able to come shortly after I called him and he took care of the issues we were having in short order. His easy manner was also greatly appreciated. Thanks again Randall :)

Very pleased.

My Laptop was repaired to a very high standard and now has great speed in opening and using , I am absolutely thrilled with the results.

I will always use my Nerd for any future problems that I encounter.

Henry was very knowledgeable and gave me a better network than I was hoping for.

Michael fixed my iPad even though the internet connection was down in my facility that day. It made it much more difficult, I am sure. But he managed. I have confidence that Michael will fix whatever needs fixing!

Excellent service and experience. Helpful in every way. Would highly recommend to anyone.

Thank you!!

Barry Ball. Simply, highest level of care, professionalism. An asset for my business practice. I have referred Barry and to a person they rave about him. High competency, character and judgement. Cannot be in business without him. Makes my life run.

Michael showed up when he said he would, did what he came to do and cleaned up everything he had brought before he left. In addition, it was easy to talk to him about the process and ask questions. It was a pleasure to have such good service.

Helped me on how to use my new computer.

Luis was: patient when he explained things to me; considerate when he did things that made it easier for me; knowledgeable in everything tech, including things that unexpectedly cropped up; & his easy-going friendliness put my tech experience at ease. (Tech does the opposite for me.)

I would recommend Luis for any tech issues.

Very knowledgeable, professional, informative and helpful for a senior luddite!

Again, very helpful. Much appreciated.

Louis was knowledgable, friendly, and couldn’t have been more helpful, valuable employee!

Henry was Great!

Rudolph was very friendly and helpful. He communicated very well and put my mind at ease almost immediately

Mark was super prompt to our SOS.

Luis Feliz was a delightful gentleman, understood my concerns and got my computer up and running. He spent time working with me at the end to make sure everything was as it should be and reviewed the files that originally had given me a problems. He made recommendations that were clear to understand and were most helpful. I've taken his advice under consideration for future backup of my system. Thank you for getting me up and running again, I was certainly panicked. Regards Judy

Friendly, helpful, efficient, on time!

Absolutely wonderful. She works with me when I can. She is patient .grade .. A