In the midst of

In the midst of a computer crash when I was dealing with some other stressors, my Nerd responded quickly, helped me.

My nerd saw that I was not just struggling with my computer issue, but also with an unrelated transportation issue that proved to be crucial to resolving the dual difficulty I faced. He cleaned and restored my computer so I could complete my tasks for my clients. I am so very grateful!

Very polite and explained everything good

This was my 2nd experience with NOS, Henry helped me in both instances. Not only did he find a solution, he did so without making me feel stupid. Also provided some guidance for future. He is a real asset to your organization.

Glad your service exists. Thank you.

Randall Hall was wonderful. He was very friendly & also very skilled. He can come back anytime. I had a great experience thanks to Randall !

I felt that Rudolph took ownership of my issues and demonstrated solid committment, was very willing and timeous. You guys have impressed me. Oh yes, and I must add, I am not an IT guy so I appreciate that I can rely on a business like yours to assist me and explain things to me in lay man terms. Thank you.

My Nerd couldn't actually fix the problem, but, provided an excellent work around.

I have already told my men's group the great support Nerds and Rick have given. Many Thanks

Very knowledgeable and good to work with!

Rick is very dedicated and aims to solve the problem! Can’t ask for much more.

Absolutely! Randall is the best!

Francis is patient with my sometimes very unorganized and get old to fast self! ololol He is a kind competent helper! Pleasure dealing with him...I hope I am not too hard on his head! haha

thankyou Nerds thankyou Francis!

Thank you so much for everything you did to help me today

I thought my nerd was awesome. He was so polite and so helpful and most likely patient with me because I don’t understand anything but he was awesome.

Listen before giving solutions and was very knowledgeable. Made sure everything was working properly before leaving - our phones and iPad. Thanks Amber Have already recommended the service to a friend!

Very professional.

Very quick response to my issue

Paul was amazing and his services was incredible. He was patient, assisted with all our questions and concerns and went well above the call of duty to make sure we were provided with everything we absolutely needed. Paul needs a cape and an S on his chest, he is definitely a super man. Well worth the price and half bag of my coffee. 😊😊

No complaints whatsoever.

If I know of anyone who needs computer work I will definitely refer Paul to them.

He is very friendly and always tries to accommodate my app’s after my wishes. Telling me in a language I understand, not the very technical. He’s explaining what is doing!!

I appreciate Bob's persistence in getting a system cobbled together over many years to a rational, operational state, with the grace of someone reliable to call when we need help in the future--thanks!

Thanks Rudolph - you are awsome!!

Very professional, did great work got my computer (Sage) up and running in very quick order. Will be my go to for any issues in the future.

My nerd, (Amber) responds very quickly and is very good at answering all my questions and fixes our concerns very efficiently. It is a huge relief to have someone who can keep the tech side of our business working smoothly.

Randall is great

Luis went above and beyond even to the extent of going to purchase the new computer for me. He was very patient to explain everything and to answer questions.

Most helpful in all matters

Angela was 'Nerdtastic' !!!! She solved my issues, and answered any questions I had !!!

Bern was fabulous. Such a big help. He was also a great person to deal with.

Kirk Armstrong, my Nerd, is absolutely wonderful. He is thorough and explains patiently.

Henry was the consumate professional. He advised what he was going to do prior to effecting any repairs and sought my permission to repair. He kept me appraised of what he was doing during the repair process. Although he was able to temporarily repair the problem the bad news was that he believed the hard drive was corrupted and the most prudent option would be to purchase a new computer. He inquired of me what my primary computer use was and then advised what I would be better served in purchasing. As I said, the consumate professional.

I would highly recommend you service for any computer problems.

Pleased me and was able to help me in ways I considered way above and beyond what I expected🤗

Not at all, not in any way was I displeased👏👏🤗

Randall is a great problem solver. He never makes you feel stupid, even though I am!

Randall is a great Nerd!

Randall was knowledgeable, courteous, professional and friendly. I’ve had him in before and my experience has always been excellent.

Great service, helpful advice and suggestions, sensitive to our needs and use of our technology, and got a lot done in a short period of time! Thanks Randall!

While I'm okay with using my feedback with prospective clients, I ask that my full name / company name not be used - initials okay but not full name.

Many thanks for your rapid response!

Thanks

Sylvester has done a stellar job looking after my home business computer systems throughout many many years. He continues to excel with his vast knowledge. He is patient and delivers an exceptional troubleshooting experience each and every time I have reached out to him. I hope he does not retire before me! Once again, kudos to Sylvester!

Michael was absolutely professional and explained everything to me... i will definately use him again!!!

i was not displeased in any way, he was great!!!!!!!!!!!!!!!!

The technician, who was prompt, patient and courteous, solved the issue of my non working printers. As he worked he explained what he was doing. He also took the time to have me try the various steps once the printers were functioning correctly.

I do not mind if you choose to use my comments. However, I would prefer that you only use my first name or initials. The box below did not give me that option.

Thank you Paul for all your help. Well done

Luis accommodated to my schedule to the best of huis ability. We met remotely. He spoke slowly and very clearly. He made sure I understood what I needed to do. It was indeed a pleasure to work with him! Thank you Luis!

Nothing displeased me.

Keep up the good work!

Emmet always gives us great service.

John is the best Tech. He is professional, experienced and performs all of my requests in a timely manner. There is no waiting hours for John to respond. He is so helpful and addresses the issue for me immediately.

Never....

John is always my go to for all my tech services, I would highly recommend him.

Randall was excellent. I appreciated his calm manner, his willingness to explain every detail, his vast knowledge, he was an expert at what he did, and the service was unbelievably great. I think he should get a raise.

RANDELL WENT OUT OF HIS WAY TO GET ME GOING AS SOMETHING IMPORTANT WAS PENDING. VERY NICE TO DEAL WITH AND FULL OF KNOWLEDGE. I REALLY APPRECIATED HIS QUICK SERVICE. WILL CERTAINLY CALL HIM AGAIN FOR MORE HELP.