Well I have been dealing with online support for my new credit card--they thought I had to open a new email acct in order to register my new card. I was on the phone with them 3 different times yesterday and no one could suggest a fix in order to keep my current, and only email acct. I called Luis and he was on the phone with me and solved that issue in about 20 minutes. He is an absolute gem.

I worked at GD and managed a lot of IT work on special projects. I am not a techie but can communicate well what the project requires. I was lucky enough to hire 2 very talented IT people that also understood project language and how to match those with the contractual requirements. Luis is very talented and personable--You don't always get that from IT personnel.

Excellent , efficient , friendly service !

Really convenient. Thanks

Randall Hall is a very competent and professional employee for your company. He is very efficient and also takes the time to explain any questions we may have.

My nerd, Patry, arrived on time, was very professional, got right down to work, communicated well, and solved the problems I was having.

Randall is always so helpful and solves the issues expertly.

Randall is "Nerdtastic" in every aspect. He is efficient, very knowledgable, and just a great guy to work with.

Always kind and considerate and fun

Thanks

Luis is always friendly, knowledgeable, and quick to resolve my computer issue. He responds very quickly to my text message asking for support and assistance!!!

He was polite, friendly and knowledgeable. Solved the problem that I had.

Excellent work .

Mark, as always, was excellent.

I look forward to working with Paul again - he provides great service.

My problem was solved.

Mark Cassanto solved my problem much to my relief. Thanks Mark

Attention to detail, incredible tenacity, personable.

I think there is an issue my with my ISP and dropped connections. Nothing Nerds on site can do about this. Will follow up with Teksavvy

Sai was very professional. Gave me a few valuable tips. Very nice guy.

Gabriel was great. I thought the backup process was going to be a tedious one, but it was sorted at the drop of a hat. Thank you.

George was superb: knowledgeable, very patient, and thorough.

Your quick response was awesome. He was polite and efficient and got me up and running again. Thank you.

Randall set up my new laptop last week. I was completely satisfied. However, due to the installation of Office 365 and a few other issues not connected to his work last week, I called him and asked him to do a remote review of my problems. He responded quickly and did the remote solving my problems.

Randall is a good man.

Always there for advice when I need help. very obliging.

was very easy to talk to and explained what he was doing computer works great and he indicated a 10 or 11 year old computer will not be very reliable. will be looking to get a new computer in the near future and get Luis over to get it set up

Fast service, on time

Always good service

Very informative and pleasant

Very satisfied

As always, we received a quick response to our issue and the issue was resolved!

Very good !!

I can't imagine a better "nerd" than Sylvester. He is tuned in, generous with his time and wisdom and always ready to help. He's a real keeper!

Not being familiar with the word NERDTASTIC I have made the assumption that it means in my world EXCELLENT. Luis responded to my call and was at my house in 20 minutes took total control of the situation and had my computer in top shape in np time. Many thanks

See above

I APPRECIATED RANDALL TAKING THE TIME TO CALL INTHE EVENING. I ALWAYS AMAZES ME HOW THESE THINGS CAN BE FIXED REMOTELY

Randall has been my source for technical help for about 4 years. He's always been very friendly, knowledgeable and skilled at his work. He explains the problem, outlines options and completes the work efficiently.

Bern is outstanding - so responsive, professional, and helpful.

Always trustworthy, friendly and fixes what is necessary !

Just the right person for the right job !

Service was timely and problem was addressed.

Randall was very good at solving my printer problems. I'm thankful for that because I couldn't fix it and haven't been able to use it for some time.

Keep hiring good men like Randall.

Sylvester was fantastic and help me out with my lack of knowledge.

Being a senior was very impressed with simple explanations of how things work and some good tips also. Very happy to be able to use my computer again.

Please make sure that you keep Luis as he is a GEM. Very personable-don't find that much in the business or corporate world these days. Thanks

Dependable. Responsible. Extremely competent. A pleasure to deal with.

Got things cleaned up for us, we need not to worry . Thank you so much.

Always good to know that you are only a call away.

Used Sylvester‘s services for years and he’s a delight to work with

Felix was skilled in quickly identifying and solving problems. Explained well. Good advice, patient, good intuition. Set up anti-viral I requested after reading your recent email.

I have more issues to work through. It’s hard for me to identify some of repeating tech issues. Do you have a basic list I could work from? Common issues that I can’t express that occur when I'm working and try to make a note but don’t know how to articulate the problem. Felix was really good in helping me by understanding what happened even ifs just weird. Like MS always butting in with Bing and Gemini and waste my time trying to get rid of them. And why I suddenly have no internal microphone when I did before. Felix said it’s the Windows 11 version. Stupid MS! Any info you send to my email is valuable. I don’t go on your site to look for things but I will now take a look.

This is the second time I used the services of the above and the same results, totally satisfied, thank