Steve K. - Accountant (Corporate) Lethbridge, AB, Canada
I've worked with Nerds in the past when they built my office computer, which ran reliably for over eight years. Recently, the system began to slow down and caused some issues, so I booked an appointment with Steven. He quickly diagnosed the problem and resolved it by upgrading a secondary hard drive.
He also ensured my new system was properly connected to my equipment, allowing me to continue working without any downtime. I couldn't be happier with the service and support I received.
Satisfaction all around,
Because of the great service I have recieved fro Steven, I have an appointment for my home to set me up with a NAS system to back up personal images and files. Looking forward to working with Steven again.
Tine E. Pretoria, GA, South Africa
Stefan was great. He fetched my laptop from home after 7pm on a Sunday night! He really went the extra mile.
Gabe V. - Healthcare (SOHO) Cambridge, ON, Canada
No complaints... came very fast and solved problem very fast
Mike T. Johannesburg, Craighall, GA, South Africa
A prompt response and valuable guidance and expertise from Jeyson in resolving the technical queries on the devices.
None...for now
Phyllis G. Halifax, NS, Canada
Found problems I wasn't aware of!!!
Michael was great, as always. Helped me even in his off time!
June R. Greely, ON, Canada
Robert always gives us the best service. He is a wealth of knowledge for those of us who have a hard time with new technology. His patience and understanding are greatly appreciated. Thank you Robert.
Tony W. Edmonton, AB, Canada
Great service, loads of knowledge, great advice.
Arnold S. KELOWNA, BC, Canada
Michael handled my issue in a very professional way to my complete satisfaction. He will be our 'go to person' if the need arises.
Good service, thank you.
Cathy S. - Manufacturing (SOHO) Puslinch, ON, Canada
Henry is great! Followed up and very knowledgeable.
Susan S. Portugal Cove-St. Philips, NL, Canada
He didn't stop working until he found and solved the problem. That took 4 hours,,,after normal working hours and through his supper hour.
Anjoh P. Johannesburg, Bedfordpark, GA, South Africa
Professional
Jankees S. - Retail (SOHO) Johannesburg, Craighall Park, GA, South Africa
Very clear answers, which could be understood by some one from a time period BC
Doug R. Lethbridge, AB, Canada
Very prompt and courteous service, up front with all the plans to recover my PC and costs before we even started. I'm very happy with the service I received from Jens and it's nice to know that I now have a trusted tech here in Lethbridge should my PC decide to challenge me again.
Carrie E. - Financial Institutions (SOHO) London, ON, Canada
Horatio was extremely helpful and a pleasure to work with on my issues
I will highly recommend Horatio as my technician of preference within my business and personal circles.
thanks Horatio
Maurice S. Burlington, ON, Canada
quick response. Bob was helpful and explained what he was dioing and why.
Terry D. Fort Macleod, AB, Canada
Excellent service.
Bob W. LEDUC, AB, Canada
My experience was fantastic.There were some issues with 2 new laptops and Microsoft.The issues were delt with consistantly over a few days.Bern had not quit dealing with the problems until the computer and my phone were working as they should.I would recommend these people for any of your computer needs.I am over 60 and some of this technical stuff is over my head.Thanks a whole lot for your help and patience.
Yvonne B. - Accountant (SOHO) Manotick, ON, Canada
Paul was great, he was like a dog with a bone in trying to decifer what the issue was with my PC. Very helpful with suggestions as well as follow up!
Brenda C. Port Stanley, ON, Canada
He listened to my special needs and answered all my questions giving me information I could understand.
Bob V. Dorchester, ON, Canada
Knowledgeable