My wife and I are seniors and not very nerdy inclined. Any time we have computer problems or questions, Mark always responds quickly and professionally.

He was very organized and gave me good suggestions. My computer is now more secure.

Very prompt and efficient service

Randall....is so helpful and does whatever it takes to solve the issue!

Solved several problems for me . Gave good advice. Had needed accessories available. Went the extra mile to ensure all was done. Explained stuff so that I understood what was being discussed. Bonus: good conversationalist.

Will never hesitate to call when needed.

Wonderful as always

Used you guys 3 times now and Brad always does an awesome job!

My Nerd responded promptly, understood my problem and set to work solving it, which he did and included a complete survey of my computer for further problems (I forget the correct term), all with a friendly demeanor.

No, I think I said it all.

Pleasant .accommodating,efficient

Luis was knowledgeable, quickly diagnosed the problem and fixed it, explaining what he was doing.

Just great

Delighted with quick response.

Vlad was fantastic. Fix d everything needed plus more.

It is always good to have Randall come. He is so personable and efficient.

Very happy with everything!

Since having my internet and tv service set up by my nerd on May 21, 2026, I've been experiencing some issues with the tv service. I'm getting some odd messages such as "prompting me if I'm the only tv user or should other users be added". This, and another message at times indicates an "error code....and that some channels may not be available". I usually just move past this prompt and all of the channels appear to be there. The "Link Tv" channel guide is also somewhat hard to read and always has a shadow from the previous channel viewed, when looking at the guide. I'm not sure if these are service-provider (Execulink-related) issues, but my nerd did set up my Apple 4k 64gb tv box as part of my work order. I'm still attempting to discuss these points with Execulink as well. Thanks.

Excellent service thank you.

The presence of someone who knew Apple products was most beneficial The nerd was competent and approachable

A much preferred person compared to the prior one Thank you

Eugene was very knowledgable and personable . He explained things to me as he worked on my computer

the people who set up the appointment with Bob Upton were efficient and kind, Bob very quickly and efficiently worked out the problem, and came up with a way to get us up and running immediately, with a longer term plan to make our network more stable and secure. Wow! I didn't know who to call to get things in good order, now I know exactly who to call for help!

Thanks for finding a way to help our church keep up and running, digitally speaking!

Rick was great. His insights were on point.

Jens told everything and showed what did what. Fantastic person , they deserve a raise !

Thanks for all the help!

I appreciated his explanations very much! He was very courteous and patient with my many questions. Above all...he was very helpful. Thank you!!

I was very pleased with my first-ever contact with Nerds On Site. Things moved very quickly. Michael Dias contacted me shortly after I requested an appointment online. He gave me virtually the first appointment available after the long weekend, called to let me know that he was on his way but stuck in traffic, quickly got on with fixing all of the issues I was having and provided some general advice on keeping my computer equipment safe and current. He is clearly a very capable nerd and did his best to explain the problems I was having in a manner that this senior citizen could understand. I was glad that I contacted Nerds on Site for this work and look forward to using their services as required going forward.

My computer needed a lot of work. Except for some glitch with google everything seems to be working great! A lot of good suggestions as well.

Randall did a great job.

Responded very quickly when I entered my tecnical problems and the. Was very prompt at our agreed upon time. Addressed all my concerns quickly and kept me informed of what he was doing.

Randall has been a great help to us as we migrate our email into a new system. He is very professional and we highly recommend him for all computer software issues.

efficient

see you in mid june re add cell phone number thanx forinforming me hotmail has had issues presently

My technician, Angela, was very efficient in the way she fixed the problem, and answered my questions. I am relieved that she was able to come on site, because the broken connection between the printer and the Wi-Fi would have been very difficult to correct if it was done remotely. I thank her again, and I thank NOS.

I have had Mark Cassanto help me before when I had laptop issues. This time my printer stopped working and I called Mark to see if he could/would help me. With his help I got another printer (a little different from the last one) which Mark set up. Mark explained how to use it ---which I was grateful for. I had lots of questions and practiced what he explained and was completely satisfied that this 83 year old brain could upgrade with technology. Thank you for being here for me. Colour me happy. Joan Hebert

I've come to rely on Bern and Nerds On Site for all my technology needs. I never have to wait long for a response (usually within an hour) and he is prompt to come over and assist at my home.

He's come to know me very well and always has a large Tim Horton's coffee and Timbits when he arrives. My dog also get so excited to see him because he knows there is a treat in his jacket for him.

Bern was a clear 100 on a scale of 10. He was great. I'll be recommending Nerds on Site to others, for sure.

Really helpful to have that kind of service available. As technology gets more complicated and new developments pile onto new developments, it's really reassuring to know there's a company that offers expert help for a reasonable cost.

I have used your service before. Brad was ,my rep before and provides excellent service

Very professional. Results are great and computer is working wonderful again!

All questions and uncertaincies was clarified

Quick response and professional, respectful, and reasonably priced in-home service from Henry on a long weekend. He efficiently cleared up my computer issue and answered my questions.

Prompt, pleasant, gppd teacher

Francis is the best. He is welcome to my house any time :-)

I can always count on Mark to provide advice and the help I need with my computer. Barb

Seamless transition from old to new computer and very helpful with ancillary questions regarding email and internet migration to new platforms.

Randall is so knowledgeble and patient. I will definitely be calling on him again.

Thank you Randall it was so nice meeting you and for helping in such a calm manner. If you

Always resolve matters efficiently and in a timely manner.