A great guy, always helpful. Quick to get to the bottom of the problem.

We are in our 80's and and Bob is legally blind. Luis has always been extremely kind and very helpful. He responds very quickly and explains things thoroughly.

Great service.

Took my case while camping with his wife on Labour Day weekend. Case resolved to my satisfaction.

I received the great quality of service I expected. Luis did everything needed to fix my problem as well as providing an app to prevent a recurrence. Exactly what I needed. Nerds On-Site have never disappointed me. Pleasant, knowledgeable, efficient service. I could ask for nothing more.

Answered all my questions very patiently.Willingly took time to show my husband and I how to fix our computer.

My Nerd arrived on time after giving me a call to tell me he was on his way. When he arrived he said 'hello, nice to see you'. We went to my computer and I told him my issues. He proceeded to show me what I had done wrong and how the right way should be done. We did this several times and then he told me to do it myself. I did and all was fixed and I was able to proceed with my work I needed to do on the computer. Very efficient instructions.

Luis was on time and explained all the steps clearly.

very patient with me I have reduced, almost non-existant central vision

Luis was the best. He explained things when I asked and made sure I was comfortable with the new equipment. I will share this experience and suggest this service when I come across any one who needs on site help with the communication technology. I highly recommend NerdsOnSite from now on. Thanks again.

I was more than pleased. I was AMAZED! Randall signed on remotely, and solved all three problems in about a half hour. He explained what went wrong for me, what to look for in the future, and how to possibly avoid ending up in the same spot again.

I'm pleased to recommend and advertise your services whenever and wherever I can.

I find your rep (Luis Feliz) to be very professional, polite & informative. I would have him back every time.

You need to offer a seniors discount :) i have lots of friends who are over 65 on fixed incomes that could sure use a bit of grace.

Luis arrived exactly when he said he would and spent the time to listen to our problems. Then he made the appropriate fixes and explained what he was doing in language we understood

Fixed my initial problem and answered a couple of extra CSS questions for me. He was great

Very happy with the service.

All of the above.

Fast response with a Nerd (Randell) I was familiar with who handled my previous computer problems.

I'm an older repeat customer with annoying small problems, possibly consider a repeat customer business discount?

Referred my mom to your services, she lives in an expensive care facility in Toronto. Mom said there are several residents that have complained about "problems" with their PC's, may be a revenue stream you should investigate.

Luis was excellent and provided all the information I needed

Very polite and respectful. He looked after everything I needed done very professionally

Well I have been dealing with online support for my new credit card--they thought I had to open a new email acct in order to register my new card. I was on the phone with them 3 different times yesterday and no one could suggest a fix in order to keep my current, and only email acct. I called Luis and he was on the phone with me and solved that issue in about 20 minutes. He is an absolute gem.

I worked at GD and managed a lot of IT work on special projects. I am not a techie but can communicate well what the project requires. I was lucky enough to hire 2 very talented IT people that also understood project language and how to match those with the contractual requirements. Luis is very talented and personable--You don't always get that from IT personnel.

Randall is always so helpful and solves the issues expertly.

Randall set up my new laptop last week. I was completely satisfied. However, due to the installation of Office 365 and a few other issues not connected to his work last week, I called him and asked him to do a remote review of my problems. He responded quickly and did the remote solving my problems.

Randall is a good man.

As always, we received a quick response to our issue and the issue was resolved!

Dependable. Responsible. Extremely competent. A pleasure to deal with.

I APPRECIATED RANDALL TAKING THE TIME TO CALL INTHE EVENING. I ALWAYS AMAZES ME HOW THESE THINGS CAN BE FIXED REMOTELY

I have been served by a number of Nerds over the years but have appreciated the qualities that I have found in Randall Hall . As a senior citizen I am a late comer to the uses of a computer and I rely on Randall as a top notch guide .

He was his usual self - efficient and very approachable

Randall should be your poster representative ,

Patient, competent, courteous nerd. Couldn't ask for more.

Professional, polite, knowledgeable, patient

worked with us to get our system back up and running

Randall Hall was great and allowed us to understand future risks and let us know he is always available allowing us a piece of mind.

Randall Hall is a very competent and professional employee for your company. He is very efficient and also takes the time to explain any questions we may have.

Randall is "Nerdtastic" in every aspect. He is efficient, very knowledgable, and just a great guy to work with.

He was polite, friendly and knowledgeable. Solved the problem that I had.

Excellent work .

Being a senior was very impressed with simple explanations of how things work and some good tips also. Very happy to be able to use my computer again.

Please make sure that you keep Luis as he is a GEM. Very personable-don't find that much in the business or corporate world these days. Thanks

Not being familiar with the word NERDTASTIC I have made the assumption that it means in my world EXCELLENT. Luis responded to my call and was at my house in 20 minutes took total control of the situation and had my computer in top shape in np time. Many thanks

See above

Randall has been my source for technical help for about 4 years. He's always been very friendly, knowledgeable and skilled at his work. He explains the problem, outlines options and completes the work efficiently.

Made me feel at ease and he was very friendly. Addressed and showed me how to tix the problem I had.

Great presence and knowledgeable

Luis is fantastic....This is the second time we have had him help our family. He explains everything that needs to be done and follows through quickly and efficiently. He is good about giving suggestions like, " Your passwords are too easily hacked" and then explains how hackers use programs to figure out what you use for passwords. He reassures you that problems can be solved and is willing to help you learn more about your computer. I would highly recommend Nerds On Site!

You did great. He arrived at Amica to my room and introduced himself and I had no trouble communicating with him. Very personable and friendly . I relaxed immediately and felt very comfortable with him. As I explained my situation he listened quietly and we discussed what needed to happen. He answered all my questions in a manner that I could understand and appreciate how I could use them. The last few months of my life have been very stressful and he alleviated much of that stress. He is very easy to talk to and ask questions. So I asked a lot and he change numerous looks in the email system that just made it much more easy to understand what I was looking at. For example, he added the day that the email was delivered not just the date. He was also very patient with some of the customers he had to talk to and we ended up getting all the changes we needed for me to be operational.

Also was wonderful to meet and great to know where he is and I can contact him again.

Flix is a stellar employee that anyone would enjoy meeting and be totally satisfied with their end product. He presents himself as very approachable and confident. I really appreciated that as IT is not an area that I have really progressed in over my working life. I do what I need to complete my work. So for me, am not afraid to ask him any questions.