Nerds On Site Client Reviews

4.79 average rating based on 7,192 reviews.


5 star
6,603 (91.81%)
4 star
419 (5.83%)
3 star
21 (0.29%)
2 star
40 (0.56%)
1 star
49 (0.68%)
0 star
60 (0.83%)

Sue M. CALGARY, AB, Canada

Jan 23, 2026

Very responsive, helpful, solution-oriented. Solved the problem(s) left by a Telus “upgradeâ€. Timely and cost effective, always.

Randall is our go-to. Outstanding service and experience. Thanks Randall!

Colleen H. CALGARY, AB, Canada

Jan 21, 2026

Randall was easy to book with, he was on time and he was very courteous and efficient. He spoke to me with respect and really listened to what I had to say so he understood my concerns. He actually saved me a lot of money because he found out that the reason I was going to throw out my lap top was actually that a key was pressed that fixed the problem by repressing it (my mouse was turned off)!!! I slept better knowing that my computer was safe and that I knew someone I could call in the future should I have other problems. I am now a life long customer!

Bruce S. EDMONTON, AB, Canada

Jan 19, 2026

very friendly service. Fixed the problems which could be fixed and identified the problems that were not fixable (compatibility issues)

Norman B. Calgary , AB, Canada

Jan 18, 2026

very thorough - very professional

Scott N. - Technology Services (SOHO) Calgary, AB, Canada

Jan 16, 2026

Randall does a great job, give him a damn raise!

Decent dude, easy to work with, accommodating

Steve O. Stirling, AB, Canada

Jan 12, 2026

Simply Best Buy/Geek squad do nothing for me but show arrogance to the customer with garbage customer service/knowledge /overseas phone service and generally 1/10 rating! (BIG TURNOFF). Nerds On Site (Francis, phone service)(Amber, Nerd on site) were both professional knowledgeable, courteous & very professional. My issue was resolved with zero fuss! I will not hesitate to recommend Nerds onsite to anyone. Thank YOU!!!!

William G. Calgary, AB, Canada

Jan 8, 2026

Your rep was superb Thank you

Jan M. Calgary, AB, Canada

Jan 2, 2026

Randall is great!

Lawrie P. Lethbridge, AB, Canada

Dec 23, 2025

Thank you to Amber! She did a great job and has a great customer appreciation! 5 stars for Amber for sure!😊💯

Brady C. EDMONTON, AB, Canada

Dec 22, 2025

Learned to be more careful with my passwords. Bern has a great attitude for us boomers !

Britt C. Calgary, AB, Canada

Jan 23, 2026

Randall is a great Nerd, always helpful and explain what’ he is doing in a language you understand!

Very quick response and helpful.

Diann F. Calgary, AB, Canada

Jan 19, 2026

Roman was very professional and patient with our concerns and questions. We would highly recommend him to anyone

Donna H. Lethbridge, AB, Canada

Jan 19, 2026

Amber is quite knowledgeable Nerd. If she was unaware of something she said so and also said that there were many people to contact for additional information.

When there are going to be additional charges, prices should be explained clearly to the customer so that there are no surprises.

Richard S. CALGARY, AB, Canada

Jan 17, 2026

Randall came to set up my new computer and my local wireless network. He did a masterful job and when I had questions later he quickly responded with clear information. I have every confidence in him and his work.

Al L. Lethbridge, AB, Canada

Jan 13, 2026

issue settled and some extra questions answered - thak you Amber

Jenny B. - Construction (SME) LACOMBE, AB, Canada

Jan 8, 2026

Always great

Mike F. - Other (SOHO) Lethbridge, AB, Canada

Jan 5, 2026

Amber responded quickly and was able to answer all my questions quickly. We were given an action plan with options and Nerds On-Site made the changes quickly. I am feeling much more confident in online security now.

Barbara W. Lethbridge, AB, Canada

Dec 29, 2025

Knowledgeable, pleasant, efficient. Solved the problem quickly !

Will call again. Thanks

Linda C. LETHBRIDGE, AB, Canada

Dec 23, 2025

She was very good.

Clifford K. - Law Offices (SOHO) Edmonton, AB, Canada

Dec 22, 2025

He's always very responsive to my needs. He makes the time to listen, understand and educate me on next steps. I've been using Nerds On Site for many years and I have never looked back or questioned my decision.

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