Nerds On Site Client Reviews

4.79 average rating based on 6,417 reviews.


5 star
5,861 (91.34%)
4 star
398 (6.2%)
3 star
18 (0.28%)
2 star
38 (0.59%)
1 star
45 (0.7%)
0 star
57 (0.89%)

Janny W. Lethbridge, AB, Canada

March 22, 2023
 
 

I always enjoy when Patrick comes and brings my pc up to date! He is very pleasant and knowledgeable Jayyn Wisse!

David M. edmonton, AB, Canada

March 15, 2023
 
 

Very pleased, with the service. concise to the point , fixed all my issues i had with malware and tracking.

Matilda W. Coaldale, AB, Canada

March 3, 2023
 
 

service good

the service fee i geus have to except

yes we like your service especial that you if it doesnt ,laptop was out for 2 days

Julie F. Edmonton, AB, Canada

March 1, 2023
 
 

Bern always listens to my concerns and provides a great solution. Once again I needed help and he was quick to respond. I'm lucky to have him as my tech guy.

Daryan M. - Retail (SME) LETHBRIDGE, AB, Canada

February 14, 2023
 
 

We had multiple companies look at our problem to no avail. in 30 minutes nerdsonsite had the problem diagnosed and fixed

Tad M. - Other (SOHO) Lethbridge, AB, Canada

February 7, 2023
 
 

Everything about Nerd is great.

James M. Calgary, AB, Canada

February 3, 2023
 
 

Helping a Senior (79) who is not Nerdtastic Resolve and correct the issues is much appreciated.

Caroline R. Calgary, AB, Canada

February 2, 2023
 
 

He was very patient with me and my questions. Took the time to explain exactly what he was doing at each step. Answered my questions in terms I could understand. I have to say, I can't remember the last time, if ever, I have had such a pleasant person to deal with. Am certainly going to refer my friends and relatives to him. Thanks, Dennis.

Just want to say thank you for sending him to the rescue. Will definitely be using him again to fix my computer problems.

Evelyn M. Edmonton, AB, Canada

February 2, 2023
 
 

I have been using Nerds On Site for many years. I have always felt supported and never made to feel that my questions were not important. Customer care and service has always been outstanding.

On a personal level, I can't ever thank Bern enough for his continued guidance and support to me and my family members. We have no concerns about asking him for advice. He knows his job and is always professional. He is willing to take the time required and always explains himself in a way that I can understand.

Lynn E. Carstairs, AB, Canada

January 27, 2023
 
 

Gene always finds time to fit me in his busy schedule. I know I would have given up working on a computer without him. He just never gives up until he has solved my issues. To be honest he is my TECHIE HERO!

Peter C. Edmonton, AB, Canada

March 17, 2023
 
 

My name is Peter and I was referred to Bern from a resident in my building. I am 94 years old and technology does not always come easy to me. I'm beyond grateful for having met Bern. He is by far, one of the kindest people I have ever met. He helped me with my laptop and had it running in short order. He was also able to give me guidance regarding services that are available to seniors. He is well rounded and has a wealth of knowledge and resources.

Valda L. Edmonton, AB, Canada

March 15, 2023
 
 

I have been using Nerds On Site for several years. Bern is always available to take my calls and answers all my questions in a way that I can understand. I've recommended him to all my friends and they all feel the same about Bern as I do. He's professional, talented and most of all trustworthy.

Amanda M. CALGARY, AB, Canada

March 3, 2023
 
 

Denis was an absolute pleasure to work with. He also gave great suggestions for malware etc. Very knowledgeable and professional. Will definitely recommend.

Happy overall. Thank you!

Isy M. CALGARY, AB, Canada

February 22, 2023
 
 

Dennis was a great listener and answered all of my questions

Al S. Edmonton, AB, Canada

February 8, 2023
 
 

Bern is knowledgeable, and clearly explained what we had to do and how to do it. He also helped me in selecting a new computer, setting it up and successfully trnasferring all my information from the old computer. He is dedicated, patient and only satisfied when I was satisfied! Can't say enough about Bern and highly recommend him to anyone needing help with technology.

Far surpassed my expectations!

Elizabeth V. Parkland County, AB, Canada

February 5, 2023
 
 

Yes

Susan M. EDMONTON, AB, Canada

February 3, 2023
 
 

I appreciate the willingness to review the service charge.

I understand it's hard to find staffing, but evening or weekend appointments would be helpful.

Valda L. Edmonton, AB, Canada

February 2, 2023
 
 

Bern always does a great job. I can always count on him.

C. AIRDRIE, AB, Canada

January 28, 2023
 
 

Dennis was very personable. He answered all questions and fixed our computer in record time. We are very satisfied.

David . CALGARY, AB, Canada

January 26, 2023
 
 

Several issues still exist in changes made to Outlook on the laptop as well as when using the Iphone Outlook App. Please call me to set up a time to resolve.

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