I had a scare and Jens came right away on a Saturday to scan my Mac for malware. He was most informative and addressed all my many concerns - a real relief! We plan to have him come back in a few weeks' time to scan and clean up our PC laptop.

As a senior, it is reassuring to know that there is a tech company we can call that is trustworthy!

Jen Corliss was very helpful and took his time explaining everything. Fixed all our problems will definitely recommend him to friends and family.

Francis was fabulous and friendly

FABULOUS! Ross is very competent and very personable!

Absolutely not! Great service!

I've worked with Nerds in the past when they built my office computer, which ran reliably for over eight years. Recently, the system began to slow down and caused some issues, so I booked an appointment with Steven. He quickly diagnosed the problem and resolved it by upgrading a secondary hard drive. He also ensured my new system was properly connected to my equipment, allowing me to continue working without any downtime. I couldn't be happier with the service and support I received.

Satisfaction all around,

Because of the great service I have recieved fro Steven, I have an appointment for my home to set me up with a NAS system to back up personal images and files. Looking forward to working with Steven again.

Besides marrying my husband, hiring Jens Corliss via Nerds on Site to set up my new computer was the 2nd best decision I've made in my life!!! Jens was absolutely fantastic! He saved me hours and hours of stress and frustration! He was extremely professional, helpful and definitely went over and above what I had expected. I am extremely pleased with Jens and Nerds on Site and definitely looking forward to his help and expertise in the future. I highly recommended Jens Corliss from Nerds on Site!!

Jens sorted out the problem very efficiently. Couldn't be more pleased.

Excellent service.

Service is wonderful. My tutor was a great match!!!!!!1

Jens answered all questions and concerns in simple understandable conversation. Was able to find out exact issues that was having and great advice on how to solve the issues. It is comforting to know I now have a computer Nerd to ask technical, confusing questions and receive great straight simple answers that this technically challenge senior will be able to understand.

Ross was knowledgeable and efficient in addressing my issues and explained what and why he was doing certain things. New needs were identified as he was here which he addressed. He helped me remotely the following day with a glitch. I very much appreciated his help.

Ross was a great communicator and explained all that he was doing to fix the problem. He was knowledgeable and informative and patient and I would recommend him to anyone requiring tech support. Thank you so much!!

Thank you for the great service!!

Jonathan was great. Amazing service, explained things very well and was extremely efficient and polite!

I would definitely use Nerds on Site again. The experience was amazingly Nerdtastic!

I appreciate that I can send in a ticket and urgency is understood. I have sent tickets in, so I know it is off my plate, no urgency though and it is addressed accordingly. I have also created tickets, and it is understood that it impacts our day-to-day operations and is prioritized. I appreciate the support.

Our Nerd Jens Corliss was fantastic! Super helpful! Best decision we made was to get help from Nerds on Site!

Very prompt and courteous service, up front with all the plans to recover my PC and costs before we even started. I'm very happy with the service I received from Jens and it's nice to know that I now have a trusted tech here in Lethbridge should my PC decide to challenge me again.

Very knowledgeable, patient, understanding, kind and polite

Will highly recommend Nerds On Site to other friends and family

Jens Corliss was very pleasant and helpful; he explained what he was doing as he worked. Very personable, professional and I highly recommend this service! I am a senior and the problem was way beyond my skill set.

If I ever have another computer or printer issue Jens at Nerds on Site will be my first call.

Jens was very pleasant and extremely helpful|

Quick and clear communication. They understand what is needed and are clear on their process.

It would be nice if they could "pop" in and check in on how tech is working for the team. It would help the team get more comfortable with them.

prompt , listened & corrected & guided me , very efficient.

Ross did a fantastic job with my tech needs. He was friendly, explained what he was doing so even a layman like myself could understand to an extent. He was able to diagnose the problem and presented solutions that weren't incredibly expensive. He ran into different problems with my computer and was quick to diagnose what the problem was and how best to address them. When one solution didn't work, he tried another one until he got everything resolved to my satisfaction. I would definitely recommend Ross to anyone I know who is in need of some expert technological advice.

You did not displease me. The only thing was that he was going to come back at a certain time and didn't, but he informed me later on that he had been bitten by a dog and went to the hospital/clinic to get it looked after. He still was able to complete the task.

Amber, arrived when she said she would and already had an idea what was wrong before she arrived. She quickly confirmed the issue and I have ordered a new part.

Steven was knowledgeable, informative and courteous

Prompt service. Amber is very knowledgeable and professional. She explained in a manner that I could understand. Very, very pleased!

I have already recommended Amber to a friend of mine who is looking for help.

Amber is quite knowledgeable Nerd. If she was unaware of something she said so and also said that there were many people to contact for additional information.

When there are going to be additional charges, prices should be explained clearly to the customer so that there are no surprises.

Amber responded quickly and was able to answer all my questions quickly. We were given an action plan with options and Nerds On-Site made the changes quickly. I am feeling much more confident in online security now.

Thank you to Amber! She did a great job and has a great customer appreciation! 5 stars for Amber for sure!😊💯

I would recommend Nerds On-Site to others because over the years my experience has always been great! This day my Nerd was not feeling well and it was evident. I would have preferred he called and re-scheduled.

yes im pleased

I had a problem with downloading and printing using my desktop computer and Francis was able to come to our home and fix the problem quite quickly. He was here in less than an half hour. We really appreciate that! He is friendly and knowledgeable! Thanks Francis

Patrick Suace has been our tech advisor since my husband, a University Science Professor, started dealing with serious health issues and I had to learn how to use his iMac, his MacBookPro, two iPhones, two printers etc. etc. Patrick was recommended by our Accountant and he has been a very capable tech instructor, advisor and assistant. He has been

We had a great experience with Nerds On Site while they sorted out some technical problems at Kromdraai South African Store. Amber Smith was friendly, helpful, and very professional throughout the entire process. She explained everything clearly and made sure everything was working properly before she left. We’re very happy with the service and really glad we got to work with Amber. Highly recommend!

Friendly, informative service. Thank you

Our Nerd needed 2 visits to finalize our issue and on each visit she was right on time which was greatly appreciated.

Not at all, we are very pleased!

issue settled and some extra questions answered - thak you Amber

Knowledgeable, pleasant, efficient. Solved the problem quickly !

Will call again. Thanks

She was very good.

on time. Provided clear and easily understood answers to questions.

very personable, and very knowlegeable.

The entire process seems to be taking much longer than it should