Andrew responded quickly and solved our problem. Particularly impressed that Andrew got back to us so speedily.

Great service as always.

Excellent service. Thanks so much Andrew!!

Solved the problem rather quickly

Andrew was very knowledgeable. He assessed the damage done by a virus & advised us on possible future changes. He was not able to solve our problems, as the key passwords wrer not available. We would definitely try to use him in the future.

Service arrived sooner than expected. Everything went really smoothly and I recovered all my "lost" photos to boot! Excellent service. Thanks.

Awesome service everything working well now.No point in having technology if can’t use it Raphael showed me everything ver patient man

this was my first meeting with Al (he came to my home) since Mike retired and he was wonderful!! He answered all my questions and gave me instructions that I could understand (I am not a technical person). His personality and attention to detail was excellent. I am a very happy Nerds client.

I did notice the difference in price which is understandable...everything is going up.

Thank you Andrew! You are my hero for the week!!!

ANDREW ALWAYS DOES A GREAT JOB FOR ME. THANKS ANDREW

I was extremely happy with everything. He helped me out with exactly what I needed to do my work in a streamlined fashion. I know I will contact you in the future with any IT issues.

Andrew was efficient and effective with his service. Highly recommend him.

On time and very proficient at getting my job done!

On time and fixed the problem well.

Andrew is the BEST!~!

Andrew called right on time and got to work straight away. It was pleasant and easy to deal with him. Thank you for a great service.

Rafael was amazing . he spent 4 hours racking his brains out with lots of patients. he could not get my computer running but he will be back in 30 days to finish the job.

you need to hire more guys or gals like Rafael

It was nerdtastic

Al was courteous, patient, knowledgeable and a pleasure to work with

Andrew is always fantastic. He makes things easy to understand

My problem is fixed, so I'm happy!

Andrew has been amazing helping us get a new work station purchased and set up with everything we will need. He responds very promptly to texts and emails and is super personable and efficient doing his thing. Very grateful to have him come look after all our tech needs.

I always go to my tech guy , same guy every time I have computer issues. Thanks Andrew.

On time, very efficient and friendly

We have had Andrew here for the 2nd time. Mainly because of the rapport we established on his first visit. He is neat, polite, respects covid19 protocols, very communicative about his procedures, and is patient in dealing with non "geeks". For that reason we are very comfortable with having him in our home, and confident he is doing good work for us. Will definitely use him again.

please use our initials if using our post. D & P

Thankyou, great as always

Very happy with the prompt and proffessional service afforded by Andrew.

Andrew did a awesome job thank you,knows his computer stuff

Got back to me to right away and found the problem plus answered all my questions and was super friendly efficient and professional

It might be worth creating a checklist of common issues that customers want resolved. By reminding customers of the various issues that would be worth checking out, then Nerds could deliver more value for each contact. This could lead to fewer visits, but more comprehensive results and higher satisfaction.

Somehow a feature/program disappeared during the process. It would be wrong-headed to suggest that Andrew missed something; however, this vault feature simply disappeared with valuable contents.

Andrew is prompt, and communicative about his arrival times. He is well presented in dress and manner. Those traits are important to us as we were both in supervision in our work careers, and he recognizes time is of value to us.

We have had Andrew call on us a number of times for different issues. We have reached a very comfortable level with having him in our home. We hope we will continue to get him for any future computer problems or requirements. You may use our comments but please use only our initials.

Easy explanations.Very pleasant demeanor.

Work was well done. Friendly and informative. Good guy.

thanks Andrew for all your great help

Great job Andrew thanks again. Mike

Andrew was awesome ! Patient, answered all my ? Clear communications, kind, and new his stuff. A perfect Nerd, thank you !

Andrew is quite flexible and address most of my concerns ????Andrea

Find Nerds on sight fast and feel zi can count on you.??

Andrew is professional, pleasant and really good at explaining the things he does. He is quick to understand my issues with the computer.

We greatly appreciated all of your help in sourcing a new product and keeping us very informed as products came and went. You were patient as we decide what would work best for our student and were very efficient when here working on getting it set up. You were polite and lovely to work with. Thank you

I believe you left a cable here with us that doesn't belong to the new student set-up. Please let us know if you're missing a cord. We will hold on to it for you.

On time, as quoted. As good as it gets.