Michael was very professional and thorough. Fixed our problem and went further to remove unwanted and unnecessary apps. Taught us a new means of identifying documents for attachments which was very helpful. Highly recommend !

prompt service

My Nerd was friendly, fixed my problem and gave me good advice.

Michael was good at his craft and I will call again. He was able to Solve all of my issues.

Michael made and confirmed an appointment. He was on time, did the work efficiently and explained what the verdict was. All of this was the best result I could hope for.

Nothing.

This NERD, Michael is always so pleasant and helpful!!

Michael was fantastic - so patient and competent

TV fixed . They made sure all was working before leaving

Super. Can not go wrong with you,

Smart guy. Fixed everything. :)

You fixed my problem in 24 hours. I so appreciate it. Mike was lovely to meet. Very much appreciated. And everyone on the phone was also very nice. Well done!! London Drugs hasn't even called me back.

Really responsive to the level I needed, and gave me peace of mind as well as a plan for moving forward.

I appreciate that Michael explains what needs to be done. He is very patient with someone who is not technically talented!

Thank you Mike for your service

This is the second time we have used Nerds on Site. Both times, Michael was very meticulous in diagnosing our computer issues. He was on time, and explained everything he was doing to diagnose and resolve. Would highly recommend!

The service was timely and my issue was resolved in the quoted 2 hour window. I would highly recommend to others who have have any computer related or IT issues.

I was very pleased and am very happy to have everything working the way it should.

Just to say thanks, Michael. Have a very Merry Christmas and a Happy 2026! Sandy

I found your service to be excellent! First of all, having concern over the loss of not only my computer, but valuable personal data, including photographs and records, I was pleasantly surprised at the speed with which you were able to have a technician attend. In fact, your technician was able to arrive at my home later the same day after my call and immediately began troubleshooting the issues. He had to run out and purchase a card reader for the SSD and returned to check the data. He was able to verify that the data had been preserved and could be saved, which was excellent news. After establishing that windows appear to have become corrupted as a result of a recent Windows update, he recognized that it would have to be reinstalled. He also identified the fact that it would take several hours to copy the material from my SSD to a portable hard drive to save. As a result, I suggested that rather than leaving his computer running at my home he could take both the hard drive and computer offsite to manage that issue. He called me the following day reporting that he had successfully preserved the data and that he had in fact also successfully reinstalled windows, and my computer was ready to return. He dropped it off for me the following day and although I’ve yet to have a chance to boot it up, I have to say that I was very impressed by the quick response, the technician is expertise, and the rapid turnaround time in having the repairs completed.

Your technician, Jaber, was great to deal with, very professional, and very knowledgeable. He took the time to explain the results of his troubleshooting process and then explain what the solutions might be and how long they would take to complete. I was very pleased with his service!

prompt, informative, courteous, explained everything well, very professional.

found the problem, fixed it, tested it and it worked

Thanks Michael!

Highly competent, very determined to solve the problem & help, patient, & reassuring. Amazing knowledge about any issue!

Never had anyone this helpful before--highly recommended!

Michael solved my problems, and everything is back working.

Michael diagnosed the problems I was having, corrected the issues and tested the whole system to ensure everything was working properly. I couldn’t be happier!

very knowledgeble and efficiant

Never gave up, and found a way to correct the printing problem. Very helpful.

Fixed my problems

Thank you

Michael arrived only 12 hours after my request and made reasonable efforts to help get my Outlook email back working, which he did

Michael was very knowledgeable and very helpful.

Michael came the same day. He was efficient I his diagnostics and helped me with a plan for keeping my computer safer.

Super responsive, quick to get back to me and come to my house. Absolutely the best service ever. He resolved the problem fully and quickly. Very professional. Will tell friends and my entire neighorhood.

Very fast friendly and knowledgeable would recommend to anyone having computer issues or needing help with updates!!!!

Thank you for your help and getting my computer back on track.

I am incredibly happy with Michael. He is so good about explaining everything and has lots of patience. Marion

Mike was very good!!

Michael accomplished the project efficiently and professionally. We also discussed the inability of my present computer to coordinate the Windows 11 update. We will likely be in touch in the new year to discuss a replacement, and if I encounter issues in the interim I would be quite confident in using this service, and Michael, again.

We were very pleased with the knowledge of the Nerd and the advice and helped provided. Thank you

reliable, expert advice

Paul was very patient,,explained things as we went along. and my options. Much like talking to an old friend who knew my computer inside out.I am very grateful for his help and the wonderful Job he did in helping me and even teaching me.Could not have for better..

Have already you to several people,and will do more of the same.Thank you to Paul, Great to meet you and good to know you are there if i need help in the future..

Henry made the process smooth and his knowledge and experience shows which gave me much assurance the job was going to be handled well. Henry is a great communicator and I’m happy to recommend him. Thank you!

all good