Nerds On Site Client Reviews

4.84 average rating based on 2,275 reviews.

5 star
2,135 (93.85%)
4 star
102 (4.48%)
3 star
9 (0.4%)
2 star
9 (0.4%)
1 star
9 (0.4%)
0 star
11 (0.48%)

Elaine F. - Other (SOHO) Chester, NS, Canada

March 25, 2024

Andrew was pleasant and efficient. Great experience! Thank You Andrew and Nerds On Site!


September 14, 2023

Michael worked hard to recover my files-we couldn't do that in the end but he did everything possible to try. I will use the service again if needed.

Sheila M. HALIFAX, NS, Canada

February 23, 2023

My whole experience was excellent. Jason was confident, professional, competent and personable. I appreciated his patience with my limited technical knowledge, and his willingness to answer all of my questions so that i could learn. Jason, thank you for such great service! I now have you on speed-dial. :)

Marlene M. Halifax, NS, Canada

March 23, 2022

Very happy with Andrew...just wish he could have fixed my super slow Outlook email.

Sue W. - Healthcare (SOHO) HALIFAX, NS, Canada

January 12, 2022

Problem was quickly understood and resolved in a timely manner

Michele B. Hammonds Plains, NS, Canada

November 11, 2021

Andrew did a fantastic job setting up my computer so that I could reliably access two printers in our home. He also sped up the operations of my laptop significantly and allowed me to access the wifi in our house in a couple of troublesome locations. He was friendly and professional throughout the visit. I would definitely recommend Andrew and Nerds on Site to anyone experiencing tech issues.

David M. Dartmouth, NS, Canada

July 16, 2021

Fixed problem first try

Trish N. Halifax, NS, Canada

April 21, 2021

Andrew knew how to navigate and get it done successfully. I was very relieved.

Dana M. - Other (SOHO) Lower Sackville, NS, Canada

January 2, 2021

Andrew was awesome! I had some work done last year by someone else and wasn’t happy at the end of things. I told Andrew this, and he worked quite hard at fixing my problem. Definitely will recommend Nerds and Andrew in the future! Well done!!!

Bill U. Chester Basin, NS, Canada

November 24, 2020

Prompt response to my inquiry for help. (Arrived within 24 hours of my request.) Diagnostic and repair process as well as associated cost was well-explained.

I thought of your service because of having seen the red VW around the neighbourhood.

Ruth W. HALIFAX, NS, Canada

October 30, 2023

I thought the price I paid was fair because I had a few things to be done and it took a couple of hours. But in general, a minimum of $300 for a service call if only one thing needed fixing would not be a reasonable price. If it only took an hour or less, it would be overpriced.

Marlene M. Halifax, NS, Canada

March 15, 2023

Andrew Pritchard is my nerd....awesome guy and very patient and helpful....I HAVE recommended NerdsOnSite to many people!!

Kelly S. - Law Offices (SOHO) Dartmouth, NS, Canada

October 3, 2022

Andrew knows our system very well! Can provide quick fixes, and we trust his suggestions on what would work well for us!

Kelly S. - Law Offices (SOHO) Dartmouth, NS, Canada

March 10, 2022

Andrew Pritchard looks after us very closely, keeping us cyber safe and up to date. We recently moved our Law Firm and expanded, with Andrews recommendations our move was a success! We are extremely happy with how efficient, knowledgeable and capable he is to handle all our needs at our expanding Law Firm. A huge thanks to Andrew for all he does for us!!!

Babs M. Halifax, NS, Canada

December 21, 2021

Being in another country, it was difficult to find and fix my brothers computer problem. Andrew did that and my brother is thrilled that things are working great again.

Looking for a recommendation...have a mentally challenged sister that is at northwood as well. I would like her to have something where she could press a button to connect visually to me .. and press the button to hang up... do you have any recommendations?

Marlene M. Halifax, NS, Canada

August 20, 2021

Andrew Pritchard helped me today with a very slow computer and I am SO very appreciative!!! Fantastic job....great communication during the process....I LOVE Nerds On Site! Thank you. Andrew!!!!

Greg T. HALIFAX, NS, Canada

June 14, 2021

Very timely response. Extremely knowledgeable and professional engagement with the "Nerd". He stuck with me until I was fully confident that my computer was fully functionally. Great experience. Would recommend "Nerds On Site" to anyone.

No negative aspects.

Keep up the great work.

Kayla R. Pleasantville, NS, Canada

January 15, 2021

Mark did a very good job helping me find the perfect computer for my studies

Lorna C. Dartmouth, NS, Canada

December 1, 2020

Very prompt service. Very reassuring to speak to.

My only negative is that I would have liked to know that the anti-virus scan was going to take several hours.

Shelley M. Halifax, NS, Canada

October 28, 2020

Getting Nerds on site initially via phone was a difficult and frustrating process. Once i spoke to the correct person, all went swimmingly.

you did as I mentioned above. The person who I spoke to on the phone said she would 'try' to get a nerd to call me back. 'Try' did not leave me positive and sure enough I did not get a call for 36 hours or os. Then I spoke to another person on the phone and they were proactive to the point and apologetic. Then things went well. I would suggest that the person who is answering the phone be more educated and take more responsibility for her job.

Andrew was great!

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