Don J. London, ON, Canada
I am a tech dummy and I rely on Leo to help me. He always comes through. Best of all; he is patient with my slow learner status.
Ken L. London, ON, Canada
By getting me out of a complete disaster!
I had been "Hacked "
Would welcome Leo to help me at any time !!!!
Terry M. - Charitable/Non-Profit Organizations (SME) East York, ON, Canada
Our computers are running very efficiently
We love Chris Kardasis !!! Always helpful. And goes above and beyond to make sure everything runs smoothly. The best
Penny L. London, ON, Canada
We have had Randall Hall as our "nerd' previous to this experience. He has always been quick and efficient in dealing with any problems. He set up our new system for us and explained any issues we had been having.
Would use Nerds on Site and Randall for any type of issues in the future
Maria W. TORONTO, ON, Canada
Prompt and considered service - very thorough - a great teacher. I would highly recommend George - much more than a 'nerd' - that moniker is an insult to his professionalism (my comment - not his.)
I was very happy with the service and hope George is available if I need his assistance in the future.
Thank you for the prompt response to my request.
Brian R. Ottawa, ON, Canada
In addition to my regular cleanup, Chris scanned my computer for remnants of a recent phishing attempt, updated my bios, and retrieved files from an old backup drive. I rely on Chris to keep my computer-frustration level as low as possible. Excellent work, as always.
Mel G. Toronto, ON, Canada
Great service very quick and accurate
Grant T. Kitchener, ON, Canada
He was awesomely good and excellent. As it turned out, at the time, I just didn't know all the facts. It turned out that I was a victim of a Security Breach. As he cleaned-up my system good, it was mostly my fault because I wasn 't running with either a V.P.N., or Spam protection attached to my 'e-mail'.
Now that I have evaluated and diagnosed those flaws, I have installed both of those programs on the system. I also have changed all my passwords and in process of changing 'e-mail' address.
It was not his or your fault, it was mine and I am considering changing my ISP too. Thanks.
Gloria M. Ottawa, ON, Canada
Dax obviously knew what he was doing and explained as he went along.
Nope, other than he was very personable and had a good sense of humour.
Kate L. Ottawa, ON, Canada
During the visit, I mentioned that my son was about to start a game development program at our local college. Dax followed up later with some links that would be of interest and assistance to him. It was incredibly kind and thoughtful. Dax is an exceptional representative of your company!
Tom K. Orleans, ON, Canada
Always good service.
Diane K. Ottawa, ON, Canada
very pleasant and thorough
understandable
accommodating
thanks once again!
Cathryn M. Oshawa, ON, Canada
Our Nerd appreciates the fact that my sister and I are technologically challenged. We are both seniors. He is very patient and generous with his time and expertise.
Emil G. - Healthcare (SOHO) West Lorne, ON, Canada
An appreciated quick response to my office needs. Thank you, Jim
Suzanne W. Guelph, ON, Canada
Jeremy was very helpful, and our issue was solved very quickly. Thank you!
Nothing at all!
Thanks for your help, and how quickly everything was resolved!
Dianne W. Hillsburgh, ON, Canada
Jeremy was great. On time, was polite, did the job and let me know what he did to fix my problem and did it in less time that I thought it might take.
Would recommend you guys in the future should someone I know need help.
Laurie B. Carleton Place, ON, Canada
Mark Cassanto has a wonderfully calming approach in guiding me, a totally technically challenged senior, and advising me over the phone to achieve the needed outcome. He responds to calls and emails promptly. It is my absolute pleasure to deal with him. Thank you, Mark
Linda N. LONDON, ON, Canada
I would not call anyone else but Jim Howarth with Nerds on Site
Beth F. Mississauga, ON, Canada
Paul solved my problem in no time!
Carol L. Ottawa, ON, Canada
Attended to the issues and patiently explained whys and hows to this tech neophyte senior lady. I’m so happy I can now make the most of my new FireTVstick. Nerd also acquired the router I needed and set it up and made sure all my devices were included.
Omar impressed me with his patience and willingness to go to extra effort to assure my understanding of the new technology I had taken on. I wouldn’t hesitate to recommend him to my neighbours and senior cohort.