Nerds On Site Client Reviews

4.83 average rating based on 108,108 reviews.


5 star
100,364 (92.84%)
4 star
5,862 (5.42%)
3 star
355 (0.33%)
2 star
488 (0.45%)
1 star
551 (0.51%)
0 star
488 (0.45%)

Diane R. London, ON, Canada

Jan 22, 2026

Kudos to Randall. I'd forgotten passwords, could not get a new printer to work, needed new set up etc. etc... Important to have someone to help when you know little.

I have used your service before and was happy with the results. I would recommend you to others.

Jay C. LONDON, ON, Canada

Jan 22, 2026

Luis went out of his way to ensure my system and game were running top-notch

5 stars Highly recommended

David N. Wayne - Montgomery, PA, United States

Jan 21, 2026

Able to work easily with Zazi

Kelly Z. KELOWNA, BC, Canada

Jan 21, 2026

This is the second time we have used Nerds on Site. Both times, Michael was very meticulous in diagnosing our computer issues. He was on time, and explained everything he was doing to diagnose and resolve. Would highly recommend!

Colleen H. CALGARY, AB, Canada

Jan 21, 2026

Randall was easy to book with, he was on time and he was very courteous and efficient. He spoke to me with respect and really listened to what I had to say so he understood my concerns. He actually saved me a lot of money because he found out that the reason I was going to throw out my lap top was actually that a key was pressed that fixed the problem by repressing it (my mouse was turned off)!!! I slept better knowing that my computer was safe and that I knew someone I could call in the future should I have other problems. I am now a life long customer!

Dan A. - Construction (SOHO) Ilderton, ON, Canada

Jan 20, 2026

Luis did a great job and was very helpful.

Tim M. Arnprior, ON, Canada

Jan 20, 2026

Mark has become a trusted advisory and services provider for the past few years for me and my company. Also responsive and provides measured professional advice.

Rick C. London, ON, Canada

Jan 20, 2026

Knew and did exactly what needed to be done. Very helpful

Jay C. LONDON, ON, Canada

Jan 20, 2026

Luis explained he had to return as my issue was not solved. He explained the problem thoroughly to my satisfaction.

Diann F. Calgary, AB, Canada

Jan 19, 2026

Roman was very professional and patient with our concerns and questions. We would highly recommend him to anyone

John J. BROOKLYN, GA, South Africa

Jan 22, 2026

stefan harm really did a excellent job on my computer and solved everything to my expectations. thank you so much!

Vera G. LONDON, ON, Canada

Jan 22, 2026

Service and help was excellent. My problems were solved. Luis was polite and friendly. Very good experience. Thank you!

Not the least

If in need I will contact Nerds again!

Jackie F. Kitchener, ON, Canada

Jan 21, 2026

Sylvester was great as usual and provided the solution we required. Thanks.

Mary O. Ottawa, ON, Canada

Jan 21, 2026

Mark Cassanto is quick to respond and helpful at all times. I greatly appreciate his expertise, advice and patience.

Ron F. London, ON, Canada

Jan 21, 2026

As always service was great. My Nerd addressed all my problems, properly synced my calendars between phone and laptop, cleaned up my system. Easy to book appointments, arrived on time in difficult weather.

Irene H. Brampton, ON, Canada

Jan 20, 2026

Angela was great and helped with all our needs.

Christine O. PORT FRANKS, ON, Canada

Jan 20, 2026

Luis was patient, clear, thorough, and knowledgable persevered to get to the source of the problem, gave me great advice and helped me learn a few things.

I have benefitted from the Nerds since the company started. My go to help.

Dawn F. London, ON, Canada

Jan 20, 2026

I really like that I have a consistent Nerd that responds to any appointments. It helps me build trust in Nerds On Site as a service and the Nerd gets to understand the types of computer issues that are important to me.
Thank you!

Wendy V. Kitchener, ON, Canada

Jan 19, 2026

I am always pleased with Barry's help. He is skilled, friendly and professional.

Don't know what I would do without Barry to call!

Bruce S. EDMONTON, AB, Canada

Jan 19, 2026

very friendly service. Fixed the problems which could be fixed and identified the problems that were not fixable (compatibility issues)

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