Nerds On Site Client Reviews

4.83 average rating based on 103,362 reviews.

5 star
95,840 (92.72%)
4 star
5,728 (5.54%)
3 star
337 (0.33%)
2 star
472 (0.46%)
1 star
527 (0.51%)
0 star
458 (0.44%)

Christo . - Education (SME) Menlo Park, Ashlea Gardens, GA, South Africa

September 22, 2023

I am extremely satisfied with the services provided by my Nerd, including software development, hardware strategy planning, sourcing, and implementation, as well as general IT planning and issue resolution. My Nerd demonstrated exceptional expertise and delivered a high-quality solution that perfectly aligned with our needs. Additionally, his proactive approach to identifying and addressing IT issues has greatly improved our operational efficiency. The comprehensive hardware strategies they planned and implemented have not only optimized our infrastructure but have also resulted in cost savings. Overall, my nerd's dedication, professionalism, and commitment to excellence have been instrumental in our success, and we couldn't be happier with the results.

Annette C. London, ON, Canada

September 21, 2023

I had a lot of questions that were answered and I feel more knowledgeable and confident when using the new computer. He was very patient and informative.

Lynn E. Carstairs, AB, Canada

September 21, 2023

I always know Gene will fix my issues.

Stephen T. Lethbridge, AB, Canada

September 20, 2023

Steven was enthusiastic and efficient. In recommending a hard drive upgrade, he enabled us to obtain the benefits of a much faster computer for a fraction of the cost of a new one. Bravo!

Keep up the good work. We will recommend and use again.

Jacques B. - Food operations/restaurants (SOHO) Greely, ON, Canada

September 20, 2023

Good service and fast , i like that

Susan S. Fairland, GA, South Africa

September 20, 2023

It is always a pleasure to work with Mark and the information and assistance is very helpful.

Victor F. Stittsville, ON, Canada

September 19, 2023

Thanks Mark for your quick follow-up in addressing our Outlook shortcomings. Also, your recommendation to switch our desktop IT securities from AVG which was the cause of the problems to to Webroot protection. As always, your techy savvy and vast experience are outstanding and we appreciate your support in keeping our Lenovo desktops in good working order! We shall stay in touch!

Betty W. Lethbridge, AB, Canada

September 19, 2023

He came on time as agreed. Stayed until it was complete. Such a good interaction.

Sharon J. Ottawa, ON, Canada

September 19, 2023

Robert was thorough, patient, generous and very well-informed

marie-luce c. OTTAWA, ON, Canada

September 18, 2023

I received a call in a very short time. Problem was apparently solved. Technician was very pleasant and patient.

The voice communication system was not good. There is definitely room for improvement there. I kept missing what the technician was saying, and had to ask him several times to repeat what he was saying. He was quite nice and patient about that.

Donna O. London, ON, Canada

September 22, 2023

Randall set my cursor to PINK for me. I didn't know you could do that. Also the printer ink had dried up and we went to Best Buy to buy another printer. He was very helpful. I was pleased with his work. Thank you.

John A. Bryanston, Sandton, GA, South Africa

September 21, 2023

Excellent service provided on time and as promised. Very happy.

Rod T. Calgary, AB, Canada

September 21, 2023

I have every confidence in Randy. I have passed information on Nerds on-Site to others.

Diane K. Youngsville - Franklin, NC, United States

September 20, 2023

Calling Nerds was the best move I could've made. From the first phone call to your office and quick response from Justin, everything went super smooth. Justin was very knowledgeable, professional and so nice to work with. I will definitely be requesting him for any future needs. Thank you all so much for the fantastic customer service! You have a client for life and I will highly recommend you.

Chris D. - Transportation (SME) LONDON, ON, Canada

September 20, 2023

Quick and efficient!

Great service by Milos again!

Lynn F. Scarborough, ON, Canada

September 19, 2023

George was persistent, trying all avenues to resolve our problems…even calling bell.

DELTRAC . St. Albert, AB, Canada

September 19, 2023

Needed a system clean-up to clear up some "warnings" and Randy systematically removed all unnecessary files, cleaned up my system, fully explained the entire process as we went thru it together. Computer is running top speed, and once again, thanks to Randy at Nerds On-Site, I am worry free!! Great job as usual !!

David S. London, ON, Canada

September 19, 2023

Leo demonstrated great patience and know-how.

I won't hesitate to call on Leo again.

Raiza T. Montverde - Lake, FL, United States

September 19, 2023

Paul is an excellent support to our Companies needs!!

Jill J. Stittsville, ON, Canada

September 18, 2023

Kirk has been our go to "Nerd Man" for many years. He is very knowledgeable, friendly and ALWAYS fixes our computer issues. I am "computer-illiterate" and Kirk is also very patient and calming. THANK YOU, KIRK!!!

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