Nerds On Site Client Reviews

4.83 average rating based on 108,682 reviews.


5 star
100,909 (92.85%)
4 star
5,886 (5.42%)
3 star
356 (0.33%)
2 star
489 (0.45%)
1 star
553 (0.51%)
0 star
489 (0.45%)

Gerald S. Waterloo, ON, Canada

Apr 17, 2026

Henry let me know he would be a bit late and was prompt after that

Price was as promised

Robert W. London, ON, Canada

Apr 17, 2026

Got everything done quickly and efficiently other than getting rid of the picture when signing out. I think this may be something Microsoft added without asking.

Randall is quick, efficient, and very personable.

Theresa C. Middle Cove, NL, Canada

Apr 17, 2026

I was in a panic! I had an email with Govt documents I needed for a meeting the next morning. Unable to open them! John came to the rescue and sorted things out for me. He is a treasure!

Lane K. Portsmouth - Portsmouth City, VA, United States

Apr 16, 2026

Response time was very good; solved the problem quickly and was excellent at explaining what was going on and why it was happening.

Kathleen L. London, ON, Canada

Apr 16, 2026

Computers mystify me and I always appreciate Randall Hall's support and guidance in sorting things out. He listens to my silly questions and shows me a better way of doing things. Thank you.

Brad M. - Retail (SME) Etobicoke , ON, Canada

Apr 15, 2026

I was unable to connect my remote laptop to my in house printer after a software update.

It took a week but we were able to get it all fixed.

Love working with the team! They are responsive and flexible with their time!

George S. London, ON, Canada

Apr 15, 2026

Excellent

Bob &. Ottawa, ON, Canada

Apr 14, 2026

Prompt efficient response, reassuring advice and cleanup of computer issues.

Mark was excellent as usual

Christine P. ARVA, ON, Canada

Apr 14, 2026

Quick response and thoughtful approach - gave me time to think about how to proceed after having our first interaction via phone . Explained everything thoroughly and helped me to learn a few new computer things!

Margaret S. RED DEER, AB, Canada

Apr 13, 2026

Great service.

Margaret W. OTTAWA, ON, Canada

Apr 17, 2026

Communication from Nerds On-Site throughout the whole process was excellent. My technician, Ademola, phoned me to let me know he'd be a bit late. After he got here he did a great job cleaning my computer and replacing the heat paste. He was also very personable, something that is important when working in private homes.

Dr. E. Edmonton, AB, Canada

Apr 17, 2026

Berne is always pleasant, prompt, and efficient.

Stu K. Nepean, ON, Canada

Apr 17, 2026

Mr. Okoli was excellent in both product knowledge and customer service, going above and beyond in His willingness to solve my problems and help a computer challenged person. Thank-you!

I wish there were more customer service people like Mr. Okoli!

Sharon B. London, ON, Canada

Apr 16, 2026

Randall corrected all my problems with patience and kindness. I would recommend him to all my friends.

Suzanne G. London, ON, Canada

Apr 16, 2026

Luis is awesome at what he does. Helpful, patient, kind. He came the next day and solved my tech issues well. Thank you!

Penny L. London, ON, Canada

Apr 15, 2026

Randall kept in the loop as far as the problem he was working on.

As usual Randall was professional and helped us to understand his process to get back jon line.

Carin V. - Insurance Companies (SOHO) Roodepoort, Wilropark, GA, South Africa

Apr 14, 2026

Gabriel was wonderful, he sorted our problem with the blink of an eye. Thank you Gabriel!!!

Nancy O. London, ON, Canada

Apr 14, 2026

Luis was professional & was willing to explain any question that I had.

Bonnetta D. - Other (SOHO) Wallacetown, ON, Canada

Apr 14, 2026

Jim is awesome and very knowledgeable. He comes through every time

Arleigh-Ann . - Doctors Office (SOHO) Gloucester, ON, Canada

Apr 13, 2026

Paul was able to come to our rescue quicker than expected.

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