Gerald S. Waterloo, ON, Canada
Henry let me know he would be a bit late and was prompt after that
Price was as promised
Robert W. London, ON, Canada
Got everything done quickly and efficiently other than getting rid of the picture when signing out. I think this may be something Microsoft added without asking.
Randall is quick, efficient, and very personable.
Theresa C. Middle Cove, NL, Canada
I was in a panic! I had an email with Govt documents I needed for a meeting the next morning. Unable to open them! John came to the rescue and sorted things out for me. He is a treasure!
Lane K. Portsmouth - Portsmouth City, VA, United States
Response time was very good; solved the problem quickly and was excellent at explaining what was going on and why it was happening.
Kathleen L. London, ON, Canada
Computers mystify me and I always appreciate Randall Hall's support and guidance in sorting things out. He listens to my silly questions and shows me a better way of doing things. Thank you.
Brad M. - Retail (SME) Etobicoke , ON, Canada
I was unable to connect my remote laptop to my in house printer after a software update.
It took a week but we were able to get it all fixed.
Love working with the team! They are responsive and flexible with their time!
George S. London, ON, Canada
Excellent
Bob &. Ottawa, ON, Canada
Prompt efficient response, reassuring advice and cleanup of computer issues.
Mark was excellent as usual
Christine P. ARVA, ON, Canada
Quick response and thoughtful approach - gave me time to think about how to proceed after having our first interaction via phone . Explained everything thoroughly and helped me to learn a few new computer things!
Margaret S. RED DEER, AB, Canada
Great service.
Margaret W. OTTAWA, ON, Canada
Communication from Nerds On-Site throughout the whole process was excellent. My technician, Ademola, phoned me to let me know he'd be a bit late. After he got here he did a great job cleaning my computer and replacing the heat paste. He was also very personable, something that is important when working in private homes.
Dr. E. Edmonton, AB, Canada
Berne is always pleasant, prompt, and efficient.
Stu K. Nepean, ON, Canada
Mr. Okoli was excellent in both product knowledge and customer service, going above and beyond in His willingness to solve my problems and help a computer challenged person. Thank-you!
I wish there were more customer service people like Mr. Okoli!
Sharon B. London, ON, Canada
Randall corrected all my problems with patience and kindness. I would recommend him to all my friends.
Suzanne G. London, ON, Canada
Luis is awesome at what he does. Helpful, patient, kind. He came the next day and solved my tech issues well. Thank you!
Penny L. London, ON, Canada
Randall kept in the loop as far as the problem he was working on.
As usual Randall was professional and helped us to understand his process to get back jon line.
Carin V. - Insurance Companies (SOHO) Roodepoort, Wilropark, GA, South Africa
Gabriel was wonderful, he sorted our problem with the blink of an eye. Thank you Gabriel!!!
Nancy O. London, ON, Canada
Luis was professional & was willing to explain any question that I had.
Bonnetta D. - Other (SOHO) Wallacetown, ON, Canada
Jim is awesome and very knowledgeable. He comes through every time
Arleigh-Ann . - Doctors Office (SOHO) Gloucester, ON, Canada
Paul was able to come to our rescue quicker than expected.